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Clint Harder: Should organizations be concerned about the security of cloud applications?

TDS Hosted & Managed Services, LLC (TDS HMS) is the parent company of OneNeck® IT Services Corp., Vital Support Systems, and VISI Incorporated. TDS HMS, a wholly owned subsidiary of Telephone and Data Systems Inc., is growing rapidly and now employs more than 500 people throughout the U.S. TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud™ enterprise cloud services. TDS HMS owns and operates Tier 3 data centers in Iowa, Minneapolis, and Wisconsin.

Rake Narang: What are the considerations an organization should look at before deciding to move to the public cloud?

Clint Harder: Before an organization makes a final decision about whether moving to the public cloud is right for their business, there are four critical areas to consider. Organizations should begin by looking at the suitability of their applications that might be moved to the public cloud. This includes examining the security requirements of those applications. Consideration should also be given to whether a private or hybrid cloud is a better match. In addition, businesses should look at their variable workload requirements and consider how they match-up with what their public cloud provider can offer. And, lastly, businesses need to think about the framework they have in place for managing a new cloud infrastructure.

About Clint Harder

Rake Narang: Should organizations be concerned about the security of cloud applications? What specifically are the threats they should be worried about?

Clint Harder: When it comes to the cloud, security is a high priority and concern for businesses—as it should be for all internal and external IT infrastructure. Really, securing cloud infrastructure is very similar to securing internal infrastructure. For instance, operating systems still need to be patched, logs still need to monitored, and passwords still need to be secure. This is not new for any IT manager. What can make securing the cloud tricky is the ease of deploying cloud resources. Sometimes organizations are unaware of deployments and don’t have a chance to apply their security controls and framework.

Rake Narang: Why is local so important when thinking about moving to cloud?

Clint Harder: A local cloud offers many benefits. When thinking or looking at staying local, it’s often about trust, building relationships and developing open lines of communication. It can be comfortable to make a change when your new IT infrastructure stays in the same city, county or state—not across the country or, some cases, in another country! A local cloud offers a greater level of confidence when you can get in a car (versus an airplane) to meet with the people who are managing your IT infrastructure. Of course, businesses also want ease of access to their data at an affordable cost. Local helps here too because many applications require high-speed, low-latency connectivity to desktops, end-users, or other enterprise systems. The closer the cloud, the lower the latency, the cheaper the cost, and the easier it is to create multi-path connectivity.

Rake Narang: What are the key questions CIOs need to ask their IT vendors if planning to move to cloud?

Clint Harder: When the CIO sits down with potential vendors to discuss moving their IT to the cloud, there are several critical questions they should ask. The first area a CIO should focus on centers around SLAs. Specifically, CIOs should ask potential vendors what their SLAs are and the remedies for non-performance. The second inquiry should be about where their data will be hosted, for example, will their cloud be hosted locally? A CIO should also ask how they transition out of the cloud, should they choose to do so in the future. Additional questions include “What are the performance characteristics of the cloud infrastructure?” and “Where does the cloud provider security requirements end and mine begin?” Asking these critical questions will help a CIO determine which vendor may be a good fit for their IT infrastructure.

Company: TDS Hosted & Managed Services, LLC (TDS HMS)
525 Junction Rd, Madison, WI 53717 U.S.A.

Founded in: TDS HMS is the parent company of OneNeck® IT Services Corp., Vital Support Systems, and VISI Incorporated. TDS HMS was founded in 2011; however the companies of which it is comprised were founded in 2001, 1997 and 1994, respectively.
CEO: Phil LaForge
Public or Private: Public
Head Office in Country: Madison, Wisconsin, USA
Products and Services: TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud™ enterprise cloud services. TDS HMS also owns and operates Tier 3 data centers in Iowa, Minneapolis, and Wisconsin.

Company’s Goals: TDS HMS is a customer-focused, high-performance, high integrity team of technology experts. Our goals include helping businesses manage secure, world-class infrastructure and adapt to changing technologies through the deployment of proven solutions.
Key Words:
Colocation, Public, private and hybrid cloud, Fully managed & hosted IT environments, Disaster recovery, Professional services, Internet connectivity & transport capabilities
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