Dennis Raphel

Dennis Raphel participating as an industry expert

Customer Delivery Manager | Cisco Systems, Inc. | Bangalore, Karnataka, India

This is Dennis here currently working with Cisco Systems leading a team of 40+ engineers and 4 Incident Managers for a Collaboration (VOIP & Video) customer NOC. I have an industry experience of 14+ years across different technologies like Routing & Switching, IPMPLS, UCM cloud, VOIP and Video. Also to add on Iam a certified AWS Solutions Architect Associate certified along with prominent industry certifications like PMP, Agile Scrum Master and ITIL Expert. Experience in working across different roles with VOIP engineer, Operations Manager, Incident Manager, Change Manager and Delivery Manager to name some.